Privacy, Terms, Disclaimer

Last Updated: September 29, 2026

Table of Contents

Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. This policy explains what personal information we collect through our website, why we collect it, and how we use and protect it. It applies to newcenturydesign.ca and any page where you can contact us, request a meeting, or join our mailing list.

Information We Collect

When you submit a website form, request a consultation, or join our mailing list, we may collect:

 

  •             Name
  •             Project address 
  •             Email address
  •             Phone number
  •             Project information

The Way We Use Information:

Respond to inquiries: We use your details to contact you about your request and, if appropriate, start scoping your project.

Project delivery: If we work together, we may share necessary details with trusted third parties involved in your project (e.g., consultants, permit services) strictly for that purpose.

Mailing List / Email Updates (optional): If you opt in, we’ll send occasional news or updates. You can unsubscribe anytime.

Site performance & security: We use limited technical data (and may use analytics tools) to maintain security and improve how the site is used.

We don’t sell your personal information.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Project-related information may be stored for reference or follow-up purposes. When information is no longer needed, we securely delete and/or anonymize it.

Form submissions sent through our website are stored temporarily in a secure database to ensure successful delivery and follow-up. We periodically review and delete form data from the database — typically at least once per year — to maintain privacy and reduce data storage.

Our Commitment To Data Security

We use reasonable physical, administrative, and technical safeguards to protect personal information collected through this website. The information you choose to fill out and submit on the contact form is sent to New Century Design via email. Responses will typically be sent via email to the email submitted with the contact form. No method of transmission or storage is 100% secure, but we continually aim to protect your data.

Our Commitment To Children’s Privacy

This website is intended for adults. We do not knowingly collect personal information from anyone under the age of 18.

Cookies / Analytics

We may use cookies and similar technologies to operate this website and understand overall usage patterns. This helps us see which pages are visited and how long visitors stay, so we can improve the website experience.

This website uses Google Analytics, a web analytics service provided by Google LLC (“Google”). Google Analytics uses cookies to help analyze how users interact with the site. The information generated by the cookies about your use of the website (including your IP address) may be transmitted to and stored by Google on servers in the United States or other locations. You can learn more about how Google uses data here.

You can adjust your browser settings to refuse cookies or withdraw consent at any time; however, some features of the site may not function properly without them.

Google reCAPTCHA

This site uses Google reCAPTCHA to protect against spam and abuse. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

How You Can Access Or Correct Your Information

To request access to, update, or delete your personal information collected through this website, contact us using the details below. We may need to verify your identity before fulfilling your request.

How To Contact Us

Questions about this policy? Contact us by phone at 403-244-9744, by email at info@newcenturydesign.ca or through our contact form.

Terms

Website Usage Terms and Conditions Policy

By using this website, you agree to these Terms. If you do not agree, please do not use the site. “New Century Design,” “we,” or “us” means New Century Design in Calgary, Alberta, Canada. “You” means a site visitor or user.

The use of this website is subject to the following terms of use:

  • Content is provided for general information. We may update or remove content at any time without notice.
  • The site and its content are provided “as is” without warranties of any kind, express or implied, including accuracy, fitness for a particular purpose, or non-infringement.
  • Use the information here at your discretion. You are responsible for confirming that any service details meet your needs.
  • Unless stated otherwise, all content on this site (design, text, graphics, logos, images) is owned by or licensed to New Century Design. You may not reproduce, distribute, or create derivative works without prior written consent.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and photographs. Reproduction is prohibited unless explicit written permission is granted.
  • Third-party names and trademarks belong to their respective owners and are used for identification only.
  • Links to other websites are provided for convenience. We don’t control and aren’t responsible for their content or practices.
  • You may link to our public pages in a way that is fair and legal and does not damage our reputation or suggest endorsement. We may withdraw linking permission without notice.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.

AI Policy

At New Century Design, our designs and drawing sets are produced by human designers and technologists. That is not going to change. But like many offices today, we have introduced new tools into our repertoire.

What AI is and is not doing at New Century Design

No design at NCD is originated by AI. Every layout, exterior and drawing set you receive has been started by an NCD employee with an NCD template in our primary residential design software. When AI tools play a significant role in producing a part of your drawing sets, we will tell you. 

That said, our designers do use AI-powered tools to help them enhance images, particularly renderings. These are assistants, not designers.

NCD does not use AI-generated images as substitutes for real photographs or renderings of homes. We may occasionally use AI-generated illustrations in non-plan contexts — for example, as artwork to inspire a design or concept. We may also use AI to enhance a rendering to make it more photorealistic than our software is capable of. When we do, it will be clearly labeled in the caption.

When we disclose AI use

We will include a disclosure whenever AI played a significant role in producing images. When AI materially shaped what you see, we will tell you, and we will tell you specifically how.

What we will never do

  • Use AI to design a layout, interior or exterior.
  • Use AI to create renderings that aren’t based off NCD original work.
  • Use AI to generate drawing sets.
  • Publish AI-generated images without clearly labeling them.
  • Use AI in any way intended to mislead our clients.
  • Substitute AI fact-checking for human verification.

This policy will evolve

AI technology is changing fast. Our policies will change with it. We are committed to keeping this page updated and to continuing the conversation with our readers about how these tools
affect our journalism. If you have questions or concerns, we want to hear from you.

Website Disclaimer

The information on this website is for general informational purposes only. While we strive to keep content accurate and current, it may not reflect the most recent developments.

Website content does not constitute professional advice. Before making decisions related to design, permitting, or construction, please consult a qualified professional and your local authority requirements.

To the fullest extent permitted by law, New Century Design is not liable for any damages arising from your use of the site, including indirect or consequential damages.

We may link to third-party sites we do not control. The inclusion of a link doesn’t imply endorsement; Use third-party sites at your own risk.

We aim to keep the site available and secure, but we can’t guarantee continuous, uninterrupted access.